Everything you need to know
7 Brew Coffee —
Frequently Asked Questions
Ordering
3 questionsNot yet — 7 Brew currently doesn’t offer any kind of order-ahead or mobile pre-ordering. Every order is placed on the spot at the drive-thru or walk-up window. The good news is that the team is trained to move quickly, so wait times are generally short even during busy periods.
No — as of 2026, 7 Brew has not partnered with any third-party delivery platforms. Their drive-thru model is built around speed and in-person service, and delivery isn’t currently part of that experience. You’ll need to make the trip yourself to enjoy a 7 Brew drink.
7 Brew keeps it flexible at the window. You can pay with cash, any major credit or debit card, tap-to-pay (including Apple Pay and Google Pay), or a 7 Brew gift card. Most locations are well-equipped for contactless payment.
Dietary options & allergens
6 questionsYes — and the selection is genuinely broad. 7 Brew carries a wide variety of sugar-free syrups, and their entire 7 Originals lineup can be made with sugar-free flavors as a direct swap. If you’re building a custom drink from scratch, you can go fully sugar-free across all syrup choices.
7 Brew currently offers three plant-based milk alternatives, all from Califia Farms: oat milk, almond milk, and coconut milk. Any drink on the menu can be made with any of these in place of regular dairy milk — just specify your preference when ordering.
Yes, with a few caveats. The dairy-free milk options (oat, almond, coconut) make the base of most drinks vegan-friendly, and the majority of 7 Brew’s flavor syrups are vegan. The exceptions are caramel, white chocolate, and dark chocolate syrups, which contain dairy-derived ingredients.
Yes — any espresso drink can be ordered with decaf shots. 7 Brew’s decaf espresso contains approximately 2mg or less of caffeine per shot. If you need completely caffeine-free options, great choices include their smoothies, shakes, fizz drinks, lemonades, steamers, and flavored waters.
Yes — 7 Brew can split any espresso drink between regular and decaf shots to give you a half-caffeine version. Just ask for half-caf when you order and the Brewista will sort it out. It’s a simple modification and not an unusual request at all.
Yes. Every 7 Brew stand has an allergen chart posted on-site, and Brewistas can answer ingredient-specific questions for any drink. You can also email 7 Brew at [email protected] in advance if you need detailed ingredient information before visiting.
Rewards & loyalty
3 questionsThe program is straightforward: buy 10 drinks and earn 1 free drink in return. There’s no app needed — you sign up by giving your phone number at any 7 Brew stand and your purchases are tracked from there. The free drink reward can be redeemed on any drink, any size, with no restrictions.
Yes — on your actual birthday, you can walk up to any 7 Brew location, show valid photo ID to confirm the date, and receive a free drink of your choice. Any drink, any size. It’s one of the more generous birthday perks in the drive-thru coffee space — no minimum purchase required.
If a purchase hasn’t shown up on your loyalty account, contact 7 Brew’s customer support team directly. You can reach them by email at [email protected], by phone at (479) 358-9274, or through the contact form on their official website. Have your phone number and the date of the missing purchase ready to speed things up.
Gift cards
3 questionsYes to both. You can pick up a 7 Brew gift card at the drive-thru window or walk-up at any location. If you’d rather not make a trip, they’re also available online at shop7brew.com. Gift cards never expire and work for any purchase at any 7 Brew stand.
You can check your remaining gift card balance online anytime at rewards.7brew.com/giftcard. If the site doesn’t recognize your card, it’s likely an older card that needs to be converted to the new system — a Brewista at any location can handle that for you at the window.
No — 7 Brew gift cards do not have an expiration date. Once purchased and loaded, the balance stays on the card indefinitely. You can use it whenever you’re ready, with no pressure to spend it within a certain time frame.
Locations & hours
1 questionThe fastest way is through the official store locator at 7brew.com/find-a-7-brew. Search by city, state, or zip code to find the closest stand and see its hours. With over 200 locations across the US and growing, there’s a good chance one has opened near you recently.
Events, catering & donations
2 questionsSome locations do, depending on their capacity and your event’s size and timing. Since catering is managed locally rather than at the corporate level, the best approach is to go directly to your nearest stand and speak with the manager. You can also email [email protected] with your event details.
Donation and sponsorship decisions are made at the local level by individual store managers. To submit a request, email [email protected] with your event details and the nearest 7 Brew location — they’ll forward it to the appropriate management team. Give it at least 7 business days before following up.
Mobile app
1 questionNot yet — as of 2026, 7 Brew doesn’t have a standalone app available in the App Store or Google Play. An app is reportedly in development. The best way to get notified when it launches is to sign up for SMS marketing updates at 7brew.com/rewards.
Jobs at 7 Brew
2 questionsIt depends on the location. Open positions are listed at 7brew.com/join-the-brew-crew — use the dropdown to select your nearest stand. If a location doesn’t appear in the dropdown, they’re not actively recruiting right now.
The local management team typically reviews applications within one to two weeks. If they’re interested in moving forward, they’ll reach out to schedule an interview. If you haven’t heard back after two weeks, stopping by the stand in person to introduce yourself and mention your application is a good move — it shows initiative.